ServeVis In Action
Report issues with pics and videos
Data collection checklists
Join video using browser or SMS
Microsoft AD integration
Troubleshooting checklists
iOS, Android and RealWear apps
How does it work?
Step 1: Requests
Receive support requests using ServeVis or any other channel
Step 2: Connect
Invite customers and technicians using web browser or SMS
Step 3: Guide
The expert sees what the user sees & guides them using AR tools
Step 4: Resolve
Resolve technical issues fast & save videos for future use
ServeVis enables you to see what your customers or field technicians see and guide them remotely with AR-powered visual assistance tools. With ServeVis’s assisted reality platform, expert help is always available at the user’s fingertips through mobile and smart glasses. Our visual service works seamlessly without the need to download an app. Just send a link over SMS and get started with the visual service experience.
Customer Benefits
Remote Assistance
Real-time support from the experts any time on any device
Quickly diagnose and repair issues
Minimize disruptions and costly downtime
Reduce travel and expenses
Training
See what I see: Just-in-time training
Rapid skill development
Cost-effective safety net for all technical issues
Attract younger workers with advanced tech
Inspection & Audit
Smart paperless inspections with remote expert visual assistance
Increase quality, compliance and traceability
Reduce total inspection & audit time
Minimize human error
Use Cases
Take your field support and customer support to the next level
Real-time Field Support
Community of Experts
Asset/Quality Inspections
Equipment Maintenance and Support
AR-enabled support app for customers
AR-powered Remote Visual Support
Industries
Utilities
Manufacturing
Healthcare
Construction
Life Sciences
Medical Devices
Telecom
Mining
Customers
Talk With an Expert to Get Started Today!
ServeVis is a product of InGage.
ServeVis enables you to see what your customers or field technicians see and guide them remotely with AR-powered visual assistance tools.
CONTACT US
Address: Plot No. 231/1, KG360 Degree, 7th Floor, A-1 Block, MGR Salai, Perungudi, Chennai, Tamil Nadu 600096
Phone: +91 9941656492
Email: info@servevis.com
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