Case Study

ServeVis - Automating the Insurance Business

Forget personal visits for claiming your insurances on devices, vehicles and other things. Insurance companies can check the damages to your devices or vehicles and claim the insurance accordingly. Read on.


A prominent insurance company approached us to streamline their entire claim processes and make it easier to handle. They found that it was a key challenge to process their claims faster with a manual system, especially with too much customer walk-ins. Moreover, managing, prioritizing, and streamlining the claim process was difficult with excessive documents to handle, added with an additional burden of identifying fraudulent claims.

Post-COVID-19 reality


Challenges Include

  1. Slower and inaccurate claims processing
  2. No efficient remote adjustment
  3. Hassled Documentation handling
  4. Fraudulent Claims

Addressing These Challenges

  1. Solution for Claim processing and documentation.
  2. Prevent Fraud
  3. Deliver visual self-service.

ServeVis Solution

ServeVis provided the insurance company with a fully automated system, which streamlined the process of claim processing and digital record. The company also reported a stark reduction on physical customer visits for processing claims due to the visual claim process option. These factors paved the way for faster processing and resolution of insurance claims with reduced errors & fraudulent claims- simplifying the claim process.

Benefits Achieved:

  1. Validation of claims
  2. Reduce fraudulent claims
  3. Increase the level of customer satisfaction
  4. Boost workplace efficiency

Start collaborating with your field teams and customers to solve issues faster

ServeVis is a product of TNQ InGage. ServeVis enables you to see what your customers or field technicians see and guide them remotely with AR-powered visual assistance tools.


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